Privacy Policy
This Privacy Policy outlines INFRAVEX KART’s approach to data protection and privacy to fulfil its obligations under applicable laws and regulations. It applies to your personal data processed by us, whether in physical or electronic mode.
In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them under applicable privacy laws. We are committed to protecting your data and ensuring transparency in how it is used.
Throughout this document, “we”, “us”, “our”, or “ours” refer to INFRAVEX KART. Wherever we have said “you” or “your”, this means the customer or user.
Who We Are
INFRAVEX KART operates an online fashion and lifestyle platform under https://infravexkart.com and is registered in India.
Roles We Play
We act as a Data Controller when we collect and process personal data. We may act as a Data Processor when handling data on behalf of third-party service providers.
Our Commitment
We are committed to protecting your privacy and regularly review our data handling practices to ensure compliance with applicable laws and industry standards.
Personal Information Gathered
We collect personal information to enable account creation, order processing, payment handling, customer support, service improvement, and promotional communication.
Information You Provide
We collect information you provide when registering, placing orders, contacting support, or interacting with our services. You may choose not to provide certain details, but this may limit some features.
Information We Collect Automatically
We may collect device information, IP address, cookies, browsing behavior, and location data to improve user experience, analytics, and service personalization.
Information from Other Sources
We may receive updated delivery details or address corrections from logistics partners to improve delivery accuracy.
Categories of Data Collected
We may collect identity data, contact details, transaction data, device information, location data, and communication records.
Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Purposes of Data Use
We use your data to process orders, manage accounts, provide customer support, improve services, prevent fraud, and deliver personalized shopping experiences.
Lawful Bases of Processing
We process data based on consent, contractual necessity, legal obligations, and legitimate business interests. You may withdraw consent anytime.
Cookies and Trackers
We use cookies and similar technologies to improve website functionality and user experience. Disabling cookies may affect site performance.
Personal Data Disclosure
We may share data with logistics partners, payment gateways, service providers, legal authorities, or affiliates when required.
Cross-Border Data Transfers
Your data may be processed in secure locations outside India with appropriate safeguards.
Data Security
We implement industry-standard security measures including encryption, access control, and monitoring to protect your data.
Data Retention
You may request account deletion anytime, subject to legal and operational requirements.
Retention periods:
Account Data: Until account remains active, plus up to 24 months after inactivity
Order & Payment Records: Retained for up to 7 years as per Indian legal requirements
Customer Support Data: Retained for up to 2 years
Analytics Data: May be anonymized and retained for business insights
Once retention periods expire, data is securely deleted or anonymized.
Links to Other Websites
We are not responsible for third-party websites linked on our platform.
Children’s Privacy
Our services are intended for adults only. We do not knowingly collect data from minors.
Your Rights
You have rights to access, correct, or request deletion of your personal data, subject to legal limitations.
Contact and Updates
This Privacy Policy may be updated periodically. Please review it regularly for changes.